Last updated: Nov, 2024
This Yah Live User Agreement (“Agreement”) outlines the terms for accessing and using our services (“Services”). By using the Services, you enter into this Agreement with GiJoy Technology Co., Limited, a company registered at Room A222, 3rd Floor, Phase 2, Hang Fung Industrial Building, 2G Yuen Street, Hung Hom, Hong Kong. For clarity, “you” and “Yah Live” are collectively referred to as the “Parties,” with each being a “Party” individually.
When you use our Services, you confirm your acceptance of this Agreement and agree to comply with [Yah Live’s Privacy Policy] along with any rules or guidelines that may apply to specific features or Services. Certain Services may be fee-based; if you opt to use these, you agree to any additional terms that apply.
By using the Services or selecting “Sign Up” during registration, you confirm your consent to all provisions of this Agreement. Yah Live reserves the right to modify the Agreement as needed, and the most recent version will be accessible at: App Settings > User Agreement. Continued use of our Services indicates acceptance of any updates to this Agreement.
Our Services are intended for users who are at least 18 years old. By registering, you affirm and agree that:
You meet the "Minimum Age" requirement of 18 or are of a higher age if required by your jurisdiction to use the Services legally without parental consent, including consent for data usage; and
You are not restricted by Yah Live from accessing the Services. Registering with incorrect information, creating accounts on behalf of others, or signing up as someone under 18 constitutes a breach of this Agreement.
You are fully responsible for keeping your Yah Live account and password secure. All activities performed via your account will be considered as carried out by you, and you assume full responsibility for them.
Additionally, we do not engage in business transactions with individuals or entities in certain restricted regions, including Cuba, Iran, North Korea, Sudan, Syria, and Crimea. Users from these locations may be denied access to Yah Live Services.
Our mission is to bring the world closer through live streaming. With the vision of becoming a content platform that enhances the lives of one billion people, we offer the following services:
Personalized Content, Products, and Services
We tailor content to your interests by displaying ads, deals, and sponsored posts from businesses and organizations on Yah Live. This helps you discover products, services, and content that match your preferences.
Global Reach and Accessibility
To ensure Yah Live operates seamlessly worldwide, we store and distribute content and data across our global network, which includes data centers both inside and outside of your country. This infrastructure is managed and maintained by GiJoy Technology Co., Limited to support uninterrupted access to our Services.
Our platform maintains strict review and management processes for user-generated content (UGC) to ensure a safe and positive experience. Here’s how we manage UGC on Yah Live:
Approved Content
Yah Live allows users to participate in activities like live streaming, chatting, posting on forums and bulletin boards, using voice-interactive services, and more. Through these Services, users can create, upload, send, or store various types of content, including messages, text, audio, images, apps, code, and other materials (“User Content”). Users can also enhance their User Content with Yah Live Features, such as music, graphics, stickers, virtual items, and more, and share it across the platform. It’s important to note that the views and opinions expressed by other users on Yah Live, including through virtual gifts, do not represent the views of our platform.
Content Review and Enforcement
We have a global team and sophisticated technical systems in place to monitor and detect inappropriate or harmful behavior. These teams work to identify misuse of our Services and address conduct that could negatively impact our community. If we detect such content or behavior, we take necessary actions—this may include providing support, removing content, restricting access to specific features, disabling accounts, or, if necessary, involving law enforcement to protect our users.
To create an account on Yah Live, you’ll need to provide some basic information, such as a username and password.
You are solely responsible for keeping your account details, including your password, private, for controlling access to your device, and for all actions taken under your account. Please make sure that the information you provide during registration, and whenever you update it, is accurate, current, and complete.
We also offer the option to register and log in using certain third-party services. When you do so, those third parties will handle your information according to their privacy policies. For details on how Yah Live collects, uses, and shares your information when connecting with third-party accounts, please refer to our Privacy Policy.
Yah Live reserves the right to deactivate your account at any time, including if you breach these terms or if we find, at our sole discretion, that any actions on your account may affect the Services negatively, violate third-party rights, or breach applicable laws or regulations.
If you decide to stop using Yah Live and want your account deleted, please reach out to us at service@yah.live. We’ll provide assistance and guide you through the deletion process. Note that once your account is deleted, it cannot be reactivated, and any content or information you added will be permanently removed.
Yah Live cares about your privacy. Please check our Privacy Policy for details on how we handle your personal information, and how you can control your online privacy when you use the Services.
When using Yah Live’s Services, you are required to follow these terms along with all relevant laws and regulations. By accessing the Services, you agree to comply with these Terms of Service and Yah Live’s Community Guidelines, and you must not:
Create, upload, share, or store any content that is false, illegal, infringing, defamatory, obscene, pornographic, invasive of privacy, harassing, abusive, inflammatory, or otherwise inappropriate.
Impersonate any person or entity, falsely represent any association, access others’ accounts without permission, or engage in any other deceptive conduct.
Insult, harass, harm, or deceive Yah Live users, or collect personal information from users or third parties without their consent.
Remove, bypass, disable, or tamper with security features of the Services or any User Content, including those that prevent unauthorized use or copying of content, or alter any copyright or proprietary notices.
Attempt to reverse engineer, decompile, or disassemble any part of the Services, except where such actions are expressly permitted by applicable law.
Modify, adapt, translate, or create derivative works from the Services or any part thereof, unless expressly permitted by law.
Interfere with or disrupt the operation of the Services or another user’s experience, including spreading viruses, adware, spyware, worms, or other harmful software.
Modify identifiers to conceal the origin of any User Content sent through the Services.
Interfere with or disrupt the Services or linked networks, disobey linked networks’ rules, or use the Services in a way that disrupts other users or harms the platform’s functionality.
Attempt to bypass any content filters or access areas of the Services that you are not authorized to enter.
Use the Services for any illegal purpose or in violation of any law or regulation, including intellectual property, privacy, and data protection laws.
Yah Live is not liable for any User Content, or for any resulting losses or damages, including but not limited to errors, defamation, slander, falsehoods, obscenity, or profanity you may encounter. You use the Services at your own risk. These rules do not create any enforceable rights for third parties or imply that the Services will be free of prohibited content.
User Content may include statements or representations not endorsed by Yah Live. Yah Live is not responsible for any User Content, nor any opinions, recommendations, or advice it may contain. Yah Live reserves the right to remove or alter any User Content that violates these terms or the law, without prior notice. You are responsible for backing up and replacing any User Content you upload or store, at your own expense. Violations of these terms may lead to suspension or loss of your access rights to the Services, among other potential consequences.
To purchase, send, receive, earn, or withdraw virtual items (such as Tokens, Gifts, and Credits) on Yah Live, you must be at least 18 years old, or older if required by your local laws.
The price of Tokens will be displayed at the time of purchase, and you will pay in the currency you select using your chosen payment method. You will also need to accept the payment provider’s terms, which may include additional fees such as currency conversion, foreign transaction, or payment channel fees.
You are solely responsible for the Tokens you purchase. Once your purchase is complete, the Tokens will be credited to your user account. Tokens can then be used to purchase Gifts on Yah Live, but they cannot be exchanged for cash or any other type of currency, credit, or monetary value. Tokens are for use exclusively within Yah Live and cannot be combined with other promotions, vouchers, discounts, or offers unless explicitly permitted by us.
Per the terms of this Agreement, Tokens and Gifts are non-refundable. Once purchased, they cannot be exchanged for cash or returned to Yah Live in any form.
We accept major credit and certain debit cards, as well as other payment methods listed on our site. By placing an order, you authorize us or our payment processor to charge your chosen payment method for the purchase amount, subject to the terms and conditions of that payment provider.
Our payment partners may require specific personal information to process payments and ensure compliance with applicable laws. They may also reach out to you directly if any payment issues arise.
If your purchase is declined, please verify your information and try again. For further assistance, you can reach customer support at service@yah.live.
i. In-App Purchases
Yah Live may offer in-app purchases through authorized platforms. Once confirmed, your selected payment method will be charged for these purchases, including any applicable taxes.
ii. Auto-Renewal and Automatic Payments
If you subscribe to an auto-renewing service, your payment method will be charged on a recurring basis until you cancel. After the initial period, the subscription will automatically renew unless canceled before the renewal date. Your payment details will be stored as outlined in this Agreement for automatic payments.
iii. Payment Disputes
If you have a dispute regarding a payment made directly to Yah Live or through third-party accounts, please contact our Customer Support. You can also dispute a charge by contacting your bank. You may revoke consent to automatic payments at any time, though you will still be responsible for any outstanding balances.
iv. Modifying or Canceling Subscriptions
To make changes or cancel a subscription, log into your Yah Live or third-party account. Note that deleting your Yah Live account or app does not cancel your subscription; payments will continue until canceled through Yah Live or your third-party account.
v. Refunds
Apple ID Purchases: Request a refund through Apple’s support.
Google Play Store Purchases: Contact customer support with your order details.
Other Payment Platforms: Reach out to the third-party merchant for refund requests.
vi. Pricing
Yah Live’s pricing is globally variable, depending on region, subscription length, bundle options, and promotions. We regularly test new features and payment options to enhance our service offerings.
Yah Live owns all content provided through its Services, including text, data, images, graphics, audio, video, and other materials, which are protected by copyright, trademark, and other intellectual property laws. This Agreement does not grant you any rights or licenses to use Yah Live’s intellectual property.
By uploading or sharing live stream content or other materials on Yah Live’s publicly accessible areas, you grant Yah Live, and its authorized partners, a free, perpetual, worldwide license to use your content in any way, without requiring further permission or payment from you. This license allows Yah Live to use, copy, modify, adapt, publish, translate, edit, delete, create derivative works, distribute, display, and combine your content with other works, media, or technologies now known or developed in the future.
Yah Live reserves the right to terminate your license to use the Services (including uploading User Content) at any time, without notice and for any reason, including if we believe that: (a) you have violated this Agreement or applicable laws; (b) you are using the Services dishonestly or inappropriately; or (c) we face technical or business issues that prevent us from providing the Services. This may also result in the suspension or termination of access to any products or services you have purchased. According to the law, your only recourse if you are dissatisfied with (i) the Services, (ii) any part of these Terms of Service, (iii) how Yah Live operates the Services, or (iv) any content on the Services is to delete your account and cease using the Services.
You acknowledge and agree that you use Yah Live Services at your own risk.
Yah Live does not guarantee that the Services will meet your specific needs, nor do we promise that the Services will always be available or function correctly. The Services may not always be timely, secure, or accurate. By using the Services, you accept that they are provided "as is," and Yah Live makes no claims or guarantees, either express or implied, regarding the performance or availability of the Services. Yah Live is not responsible for the quality, timeliness, accuracy, or completeness of the Services, nor is it liable for any consequences resulting from your use of the Services.
Yah Live does not guarantee the accuracy or integrity of any external links provided through the Services. We are not responsible for the content of any linked websites, nor do we accept liability for any loss or damage that may arise from your use of these external links. Furthermore, Yah Live has no control over, and thus no responsibility for, the content of any external websites you access via links that are outside of Yah Live’s control.
Yah Live is not liable for any issues or deficiencies in the Services caused by force majeure events or any other circumstances beyond our control. However, Yah Live will make reasonable efforts to minimize any potential losses or impact on you.
This Agreement will be governed by and construed in accordance with the laws of Singapore, without regard to any conflicts of law principles. Any disputes or claims arising from or relating to this Agreement, including its breach, termination, or validity, shall be resolved through arbitration conducted by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules in effect at the time. These rules are considered to be incorporated into this clause by reference.
If you wish to request any information or documents related to potential, anticipated, or ongoing legal actions, inquiries, or disputes, or those belonging to other users, you must follow the appropriate legal procedure. Such requests should be submitted to Yah Live through GiJoy Technology Co., Limited.
This Agreement may be updated periodically, such as when we improve our Services, merge different apps or services operated by us or our affiliates, or as laws evolve. We will make reasonable efforts to notify users of significant changes, such as posting a notice on the Yah Live platform. However, it is your responsibility to review the Agreement regularly for any updates. Continuing to use or access the Services after any modifications to the Agreement means that you accept the new terms. If you do not accept the updated terms, you must cease using the Services.
This Agreement constitutes the entire agreement between the Parties and supersedes all prior agreements, representations, or understandings, whether written or oral. It grants no additional rights to either Party except as expressly stated within it.
If any provision of this Agreement is found to be invalid or unenforceable by a court or other authority, the remainder of the Agreement will remain in full force and effect.
The section titles in this Agreement are for convenience only and should not be used to interpret the Agreement.